If this is an emergency please call 911 or go to a hospital emergency room and ask to speak with the sexual assault/domestic violence nurse

KFACC serves the Kingston Frontenac region in southeastern Ontario. To find services elsewhere in Ontario, or for other KFL&A community services, please visit 211Ontario.ca.

Kingston Health Sciences Centre Sexual Assault/Domestic Violence Unit

The Sexual Assault/Domestic Violence (SA/DV) team is available 24/7 at the Emergency Departments at Kingston General Hospital (KGH) and Lennox and Addington County General Hospital (LACGH-Napanee).
Care is provided in a secure treatment room to protect the privacy of our clients by a team of specially trained staff who are available 24 hours/day, 7 days of the week. Services are available to both adults (14 years of age and older) and children (under 14 years of age).

Pediatric care for children under 14 years of age is ONLY available at the Kingston General Hospital site.

Kingston General Hospital (KGH) Emergency Department – SA/DV Access 24/7
41 King Street West, Kingston, ON. K7L 0A6
Go directly to the Emergency Department to access the Sexual Assault/Domestic Violence nurse.
Phone: 613-549-6666, press 0 and ask for the Sexual Assault/Domestic Violence Nurse On-Call

Hotel Dieu Hospital Urgent Care Centre – SA/DV Access Daily 8am-8pm
166 Brock Street, Kingston, ON. K7L 5G2
Phone: 613-544-3400

Lennox & Addington County General Hospital (LACGH-Napanee) Emergency Department – SA/DV Access 24/7
8 Richmond Park Drive, Napanee, ON. K7R 2Z4
Phone: 613-354-3301

Contact the Provincial Navigation Line at 1-855-NAV-SADV (628-7238)

Kingston Interval House

Kingston Interval House (KIH) is a local agency in Kingston, Ontario that provides 24-hour safe emergency shelter, community-based counselling services and Second Stage Housing to women, youth and children who have experienced violence.
Priority is given to those who have been abused, or to those who fear they will be assaulted. If there is space, women and their children in housing crisis are accommodated.

Toll free: 1-800-267-9445
24/7 Crisis Line 613-546-1777

Lennox & Addington Interval House

Lennox & Addington Interval House provides safe shelter for abused women and their children for up to 6 weeks. Safe housing is provided to those who have been physically, sexually, emotionally or financially abused or those who fear they will be assaulted. Trained and committed staff offers supportive counselling, crisis intervention and safety planning.

Toll free: 1-800-667-1010
24/7 Crisis Line: 613-354-1010
Office Phone: 613-354-0808

Sexual Health Resource Centre (SHRC)

Accompaniment services to Women’s Clinic and Sexual Assault/Family Violence unit available. Non-judgemental, confidential, information and referral service regarding issues of sex, sexuality, and sexual health.
Abortion Accompaniment Service
The SHRC offers a confidential support service for those opting to terminate a pregnancy. One of their volunteers will accompany the client to the clinic and back (the amount of time a volunteer stays with the client is at their discretion).
Sexual Assault/Domestic Violence Unit Accompaniment Service
The SHRC offers a confidential support service for those seeking the services of the Sexual Assault/Domestic Violence Unit at Kingston General Hospital. One of their volunteers will accompany the client to KGH and back (the amount of time a volunteer stays with the client is at their discretion).
81 Union Street, Room 223, John Deutsch University Centre, Queen’s University, Kingston, ON, K7L 3N6
Updated, accurate hours are posted daily on their Facebook page.

Phone: 613-533-2959

The Sexual Assault Centre Kingston

A safe place in the community where women who have experienced sexual violence can get free, confidential, and non-judgmental counselling and support. The Sexual Assault Centre Kingston seeks to support survivors in different stages of their trauma and healing journey. We offer individual counselling for those of all genders and identities 12+, who have experienced recent and/or historic sexual violence in Kingston, Frontenac, Lennox and Addington. 

Toll Free: 1-877-240-0762
24 hour Crisis and Support Line: 613 544-6424
Phone: 613 545-0762 ext. 105 if you would like individual counselling.
SACK Chat and Text Crisis Support, 12pm-12am 7 days a week at WeBelieveSurvivors.ca

Resolve Counselling Services Kingston

Women’s Counselling Program
Counsellors offer support to women dealing with past or present abuse from a boyfriend, husband, or male or female partner. The program provides a confidential, safe and supportive place where women can talk and explore their options. All services in the Women’s Counselling program are free.

Phone: 613-549-7850

Land O’Lakes Women’s Program

This program offers assistance and counselling for women 16 or older who have experienced, or are experiencing, abuse and/or violence in their lives. It is a mobile outreach service (counsellors will travel to women’s homes) in the northern areas of Lennox & Addington and Frontenac Counties.
​​The program is based on the belief that individuals have the right to live in a safe environment and be supported in the choices they make for themselves.
​Trained counsellors will meet with women to help them deal with relationship issues and make safety plans.
12497A, Hwy 41, Unit 1, Northbrook, ON, K0H 2G0

Phone: 613-336-8934
Toll free: 1-877-679-6636

Victim Services of Kingston and Frontenac

Assistance for victims and survivors of crime, tragic circumstance & disaster in the city of Kingston and the County of Frontenac. Working in partnership with police, fire & rescue, paramedics, campus security and your community. Victim Services of Kingston and Frontenac is committed to providing crisis response, practical assistance and supportive programs to victims of crime and tragedy within Frontenac County.
Available programs include Crisis Intervention, Anti-Human Trafficking, Safety Planning and the Victim Quick Response Program (VQRP).
Located in the Kingston Police Station, 705 Division St, Kingston, ON. K7K 4C2
Office Hours: 8:30am – 4:30pm Monday to Friday

Phone: 613-548-4834

Elizabeth Fry Society Kingston

Service to women in conflict with the law and to women facing financial and social barriers that may put them at risk of coming into conflict with the law. 127 Charles St, Kingston, ON .

Office: 613-544-1744 
Toll free: 1-888-560-3379

Shelter Safe (24/7)

Online map that will let you know where the closest shelter is in your community


Assaulted Women’s Helpline (24/7)

The Assaulted Women’s Helpline offers a 24-hour telephone and TTY crisis line to all woman who have experienced abuse. Providing counselling, emotional support, information and referrals. The Helpline is dedicated to working towards equality for all women. With assistance in English and up to 154 other languages.

Toll free: 1-866-863-0511
TTY: 1-866-863-7868

Neighbours, Friends and Families

Centre for Research & Education on Violence against Women & Children
Public Education Campaign
Neighbours, Friends and Families is a public education campaign to raise awareness of the signs of woman abuse so that those close to an at-risk woman or an abusive man can help. It engages the power of everyday relationships to help keep women and their children safe. 


Talk4Healing (24/7)

Talk4Healing is a culturally grounded, fully confidential helpline for Indigenous women available in 14 languages all across Ontario. Services offered in Ojibway, Oji-Cree and Cree amongst others.

Toll free: 1-855-554-HEAL (4325)
Chat with Talk4Healing

Femaide for Francophone Services (24/7)

Fem’aide provides French-speaking women struggling with gender-based violence with support, information and referrals to the appropriate services in their community 24 hours a day, seven days a week. Fem’aide can also respond to requests for information made by relatives of women victims of violence.

Toll free: 1-877-femaide (336-2433)
TTY: 1-866-860-7082

Nisa Helpline (Monday to Friday 10:00am to 10:00pm EST)

Nisa Helpline is a peer-to-peer counselling helpline available to Muslim women of all ages. We assist Muslim women across North America seeking confidential, peer-to-peer counselling on a variety of issues.

Toll free:1-888-315-NISA (6472)

Lesbian Gay Bi Trans Youth Line 

Youth Line offers confidential and non-judgmental peer support through our telephone, text and chat services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM EST.

Toll free: 1-800-268-9688
Text: 647-694-4275
Chat with Peer Support Volunteer

Trans Lifeline

Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community any day from 10:00 am – 4:00 am EST. Hotline staffed by transgender people for transgender people.

Toll free: 1-877-330-6366